Your password for SMTP will be the same as your normal e-mail account password. In contrast, the incoming (POP) user name setting only requires the first part of your email address. Unlike the user name for incoming (POP), you will need to use your entire email address (including the symbol).
The SMTP server requires password authentication, but not SSL. (Check your incoming (POP) settings to see the geographic portion of the server setting if you are not sure, or contact your local Time Warner Road Runner office.) The outgoing SMTP server setting will be something similar to smtp-server.rr.com where will be something related to your geographic area. The solution is to use the following customized settings for outgoing SMTP e-mail: The problem is outgoing mail through their SMTP outgoing mail service.
You can probably already see your incoming e-mail. However, at least they have provided access, although it is non-intuitive, by offering alternate settings that you can plug into your e-mail program or iPhone. There is a ton of confusing misinformation about this issue on the internet, so here we go…įirst of all, Time Warner should change their policy that blocks outgoing mail from authenticated users that are not on Road Runner at the moment. While they could use the web mail provided by Time Warner, they were looking for a solution to keep using their Outlook, Outlook Express, Thunderbird, Apple Mail, and iPhone when outside a Road Runner connection. Recently, I’ve had to intervene to help some clients access their Time Warner Road Runner email accounts while they are not connected to the Time Warner Road Runner network (outside the Time Warner Road Runner network).